Last updated: January 2024
Introduction
ivorygleam ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the website includes:
- Personal Data: Personally identifiable information such as your name, email address, organisation name, and other information you voluntarily provide when you fill out enquiry forms or contact us.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
- Cookies and Tracking Data: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customise the site and improve your experience.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the website to:
- Respond to enquiries and consultation requests
- Process and manage service engagements
- Send you administrative information, such as updates and changes to our services
- Compile anonymous statistical data and analysis for internal use
- Monitor and analyse usage and trends to improve your experience with the website
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to withdraw consent where processing is based on consent
- The right to object to processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the details provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
ivorygleam
47 Greenbank Road
Leeds, LS6 4DQ
United Kingdom
Email: [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.